Thanks for shopping at Fine Rugs Liquidators. If you are not entirely satisfied with your purchase, we’re here to help. You have 7 business days to initiate a return from the date you received the product. To be eligible for a return, your item must be in the same condition that you received it. Your item needs to have the receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. You will be responsible for paying shipping costs for returning your item. Shipping costs are nonrefundable. If you have any questions regarding purchase or returns, please contact us.